About Your Stay
 Same-Day Admissions
Adults
If you are scheduled for a procedure on the same day as your admission - known as "same-day admission" - please call the hospital between 10:00 a.m. and 4 p.m. one business day before admission to find out when you should report at the hospital. Other information should be directed to the hospital Admitting Department.
 Rooms
Newgate Hospital offers three types of rooms: general, private and luxury (VIP). Bed assignments are based upon availability. Most patients receive general rooms unless a private room is medically justified. Private and luxury rooms are available for an additional fee. We cannot guarantee that your request will be met when you arrive. However, we will do everything possible to arrange your requested accommodation during your stay. Your hospital bed is equipped with controls to regulate its height and to raise and lower the head and feet positions. Because your medical condition can affect your balance and mobility, side rails may be temporarily placed in the "up" position. Please do not try to get out of bed by yourself if the rails are elevated or if the Doctor / Consultant has requested you remain in bed. Once the Doctor / Consultant has approved that you may leave your bed, please ask for help in getting in or out of bed if you are weak or unsteady on your feet. A nurse call button is located at your side. Simply push this button when you need assistance and a member of your nursing team will come to your room or respond through the intercom at the nurses' station. You may be transferred from one room to another. This may occur because of your medical needs, to accommodate another patient's medical needs, or upon your personal request. Such moves will be handled as efficiently and conveniently as possible for you.
 Classes for new parents
Classes for New Parents Classes for new parents are offered Monday through Saturday. These include instructions on breastfeeding and infant care. Ask the nursing staff for details.
 Leaving your room
The nursing staff must know where you are at all times. Do not leave your room without notifying a member of your unit's nursing staff. If you require tests or procedures that are administered in another location, you will be accompanied by a hospital staff member.
 No smoking
Newgate Hospital is a no smoking facility. Smoking is prohibited by staff, patients and visitors in all areas of the hospital including terraces, toilets and under canopies or trees.
 Lost and Found
If you have lost a personal item, please notify the hospital's Security Department or reception as soon as possible.